Treadmills

Treadmill Maintenance Guide | Tips & Mistakes to Avoid E1, E2, E3, AC/DC-4 Error Codes

The SOLE TT8 Treadmill in a living room.

Key Takeaways

  • Regular treadmill maintenance is crucial to avoid common error codes like E1, E2, E3, and motor issues such as AC/DC-4.
  • Clean and lubricate your treadmill frequently to prevent friction and extend motor life.
  • Check and adjust belt tension and alignment to reduce wear and tear.
  • Ignoring error codes or skipping regular cleaning and lubrication leads to costly repairs.
  • Calibration ensures accurate distance and speed readings—perform it every few months.

Treadmill Maintenance Guide | Tips & Mistakes to Avoid E1, E2, E3, AC/DC-4 Error Codes

Maintaining your treadmill isn’t just about keeping it clean—it’s about ensuring it works smoothly and lasts longer. Regular maintenance helps prevent issues like error codes (E1, E2, E3) and motor problems (AC/DC-4). This guide covers essential tips to help you avoid common treadmill mistakes and ensure your machine stays in great condition.


At SOLE Fitness, we're proud to offer the best treadmills for your home or gym. These machines are crafted to meet the highest standards of quality and performance, ensuring they are ideal for anyone - from fitness novices to seasoned athletes.

Featured Product

SOLE Treadmills: Starting at $1,199.99, SOLE treadmills excel in ergonomic design, durability, and value. Equipped with advanced cushioning to minimize joint impact, powerful, quiet motors, and wide running surfaces, they suit any fitness level.

Close-up of hand adjusting speed on the SOLE treadmill touchscreen display.The E2 error code indicates an issue with the motor or control board.
Common Treadmill Errors: E1, E2, E3

Strong Performance & Durability
Treadmill error codes are signals that something is wrong. Understanding these codes will help you fix issues quickly and keep your treadmill running smoothly.

E1 – Communication Failure
This error often means there’s a problem between the console and control board. It can be due to a loose data cable or malfunctioning control board. Check connections and replace any damaged cables. If the issue continues, you may need to replace the control board.

E2 – Motor or Control Board Issue
An E2 error usually points to a problem with either the motor or the control board. First, check if the motor runs correctly. If it’s working, inspect the control board for faults.

E3 – Speed Sensor MalfunctionThis error indicates a speed sensor issue. A misaligned or faulty sensor can cause this. Check the sensor and wiring—realign or replace it if needed.

Prevent motor strain and excessive power consumption by lubricating your treadmill every 3 months.
AC vs. DC Motors: What You Need to Know

Treadmills use either AC or DC motors, and understanding the difference is important for proper maintenance.

AC Motors are common in commercial treadmills. They handle long sessions better but require more maintenance, especially around the motor and control components.

DC Motors are quieter and more energy-efficient and are often found in home treadmills. They need less maintenance but should still be regularly checked and lubricated.

If your treadmill shows the AC/DC-4 error, it means the motor is drawing too much power. This often happens if there’s too much friction between the belt and deck, or if the motor parts are worn. Lubricate the treadmill or check motor components to avoid this.

Close-up of the SOLE F65 Treadmill’s belt.Regularly clean the belt and deck to avoid friction and overheating—dust buildup can cause serious damage.
Maintenance Tips: What to Do
  • Clean the Belt & Deck Regularly: Dust and debris can cause friction and overheating. Wipe the belt and deck every week to avoid this buildup.
  • Lubricate the Belt: Use a silicone-based lubricant every 3 months. Unplug the treadmill, lift the belt, and apply the lubricant along the deck. This reduces wear and keeps the motor from overworking.
  • Check Belt Tension & Alignment: A misaligned or loose belt causes uneven wear. Adjust the tension bolts to ensure proper alignment—your belt should lift 2-3 inches when pulled in the middle.
  • Inspect Electrical Components: Check the power cord and console for damage. Plug the treadmill into a surge protector to protect it from power surges.
  • Calibrate Every Few Months: Calibration ensures your treadmill measures distance and speed accurately. Follow your treadmill manual to perform calibration at least twice a year.
Common Maintenance Mistakes to Avoid
  • Skipping Regular Cleaning: Dust buildup can cause friction and lead to motor strain. Always wipe down your treadmill after every use.
  • Forgetting Lubrication: Without lubrication, the belt can dry out, increasing friction and shortening the motor’s lifespan.
  • Ignoring Error Codes: Error codes like E1, E2, and E3 should be addressed immediately. Ignoring them can lead to bigger issues down the line.
  • Not Checking Belt Tension: A loose or overly tight belt can cause excessive wear or even stop the treadmill while you’re running. Adjust the tension regularly.

Regular Maintenance, Fewer Repairs

Proper treadmill maintenance makes sure your machine runs smoothly, avoids common errors, and lasts longer. Regularly clean and lubricate the belt, calibrate your treadmill, and keep an eye out for error codes like E1, E2, and E3.

Avoiding common mistakes will save you time and money on repairs—ensuring your treadmill stays in top condition for years to come.

SOLE Recommendations

At SOLE, we know that keeping your treadmill in top shape is important to making the most out of every workout. Whether it’s avoiding errors like E1, E2, and E3, or ensuring long-term performance with proper maintenance, our treadmills are built with durability and ease of care in mind.

Here are some of our top treadmill models, each designed for optimal performance and minimal maintenance needs:

SOLE F63 – A reliable and affordable choice:

  • 6.5” backlit LCD display
  • 3.0 HP motor for smooth performance
  • Speed and incline controls on the console
  • Maintenance-friendly with a folding mechanism and easy-to-use features​

SOLE F85 – Our best-seller:

  • 15.6” touchscreen for entertainment and workout tracking
  • Strongest motor in our lineup (4.0 HP)
  • 22” x 60” running surface for stability during intense runs​

SOLE TT8 – Commercial-grade performance at home:

  • Dual motor for incline and decline options, simulating outdoor running
  • Extra-wide running surface and reinforced frame for durability
  • Minimal maintenance needed with its premium 2-ply belt and robust design

Frequently Asked Questions (FAQ)

What does the E1 error code on my treadmill mean?
The E1 error usually indicates a communication failure between the console and the control board. This can be caused by a loose data cable or a malfunctioning control board. You should check all connections and replace any damaged cables. If the issue persists, you may need to replace the control board​.

How do I fix the E2 error code on my treadmill?
The E2 error typically points to a problem with either the motor or the control board. Start by checking if the motor runs correctly. If it does, inspect the control board for potential faults.

What should I do when my treadmill shows the E3 error code?
The E3 error indicates a speed sensor malfunction. This can happen if the sensor is misaligned or faulty. Check the sensor and wiring—realign or replace the sensor if necessary​.

How often should I lubricate my treadmill?
Lubricate the treadmill belt every 3 months using a silicone-based lubricant. This will reduce friction and keep the motor from overworking.

How do I adjust the belt tension on my treadmill?
To adjust the belt tension, use the tension bolts to ensure proper alignment. The belt should lift about 2-3 inches when pulled in the center. Regularly checking belt tension will help prevent uneven wear​.

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